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Service is the heart of our business. Our dedicated and experienced service team is here for you if your product fails for any reason.
Whether it be a simple update or an entire home redesign our Furniture and Custom Electronic Team are here to help every step of the way.
It’s our team of Professional Installers that are committed to deliver and properly install your product with the utmost care to your home in a timely manner.
Our expert Sales team is here to guide you throughout the entire process ensuring that you have the right product to fit your needs and lifestyle.
Our Virtual Tour allows you to take a self-guided, room-by-room tour throughout our beautiful Fond du Lac showroom anytime or anywhere at your convenience from your desktop or mobile device.Begin Tour
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I have shopped for months for a dishwasher. None of the stores (including the box stores) could compare to going to our local home town Silica. We stopped twice to review products and each time the sales staff were very knowledgeable and courteous including Rick and Don. The deliver and installation was above professional and did an amazing job in under an hour including removing the old dishwasher.See moreSee Less
The staff is very thorough and friendly. I never felt rushed ... plus while getting a good price on appliances, I was able to take care of furniture needs too!
I couldn’t be happier with the service this store provided! It started with a stock of quality products. The salesperson that I talked to was knowledgeable and helpful. The technicians that installed it were polite and knew their business. This is one of the only appliance companies that truly service what they sell! As I said….I couldn’t be happier.
Silica is excellent from start to finish! The people at Silica are the very best! They are personable, professional, knowledgeable, diligent and respectful. Before delivery and installation, any time I had a question, it was answered immediately. If they didn't know the answer, they said so, found out and got back to me within the hour. The delivery was seamless.See moreSee Less
We just purchased a dishwasher from Silica, Fond du Lac. While looking at dishwashers my sales associate was so friendly, knowledgeable and very helpful, showing and explaining the differences between various models of the brand I was interested in. After making my decision, I changed my mind after a few days and decided on a different model.See moreSee Less
The technician arrived early and did an awesome job. Our new dishwasher was installed and ready to go in a relatively short time. We are very pleased! I would recommend SILICA for all your appliance needs.
We Love Dealing with a Business That Cares for Their Customers like Family as We have been Loyal Customers for Over 45 Years. From Sales to Delivery People You Can't Beat Them That's Why We never Shop anywhere Else as We Know They can't be Beat on Service and the respect They Show Their Customers Thank You Team at Silica
I've never been disappointed with any purchases from Silica. Service is great, delivery was awesome and I like supporting local businesses.
Never go anywhere else for appliances! They have KNOWLEDGEABLE sales staff that are actually THERE. They will meet or beat any price, and they will check competitors for you right there, before ringing up the sale. I got a reliable fridge for half what I'd previously paid for "similar" 8 years earlier at a different store.See moreSee Less
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