Welcome to the Silica For Your Home, website located at shopsilica.com (hereinafter "We", "Us", "Our") and thank You (any visitor to Our web site) for considering Our products and services.
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We maintain a PCI compliant shopping cart. The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that all companies that process, store or transmit credit card information maintain a secure environment.
We are committed to your satisfaction. Returning a product can be stressful on customers so we’re here to help you get it right the first time. Our talented product experts are available to help you select the right product for your needs and application. We encourage you to take advantage of our expertise before making your purchase.
Returns and cancellations are subject to a 20% restocking fee. All requests for returns and exchanges must be processed within 15 days of purchase, and must be accompanied by the original sales receipt. Merchandise must be in new condition, in original carton with UPC code and all packaging. Accessories and manuals must be included. Most products come with a manufacturer's warranty. If service is needed, Silica will arrange to have service completed. Exchanges due to service/repair issues will only be authorized if the manufacturer deems a product non-repairable. Special Order items cannot be returned or exchanged. All cash or check refunds will be processed by Silica For Your Home and may take up to 14 days to receive by mail. Credit card refunds will be applied to the original credit card used for purchase. If this is a financed purchase, the customer acknowledges that it is pursuant and subject to terms and conditions of the buyer's Finance Agreement with Wells Fargo. Home Appliances, Electronics and Furniture are non-refundable if merchandise has been opened or used.
Instant Rebates and Bundles
90-Night Sleep Guarantee
You’ll rest easy knowing your new mattress purchase from Silica is backed by our 90 Night Comfort Guarantee provided that:
- The mattress is not a floor sample, closeout, discontinued or special buy item
- A mattress protector was purchased on the original invoice
- The mattress set purchased was for $499 or more
- The mattress is not stained, soiled, damaged, or missing the law label.
Product or Pricing Inaccuracies
OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU EXPRESSLY AGREE THAT USE OF ANY SERVICE OFFERED BY US IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABLITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE DO NOT MAKE ANY WARRANTY THAT OUR SERVICE WILL MEET YOUR REQUIREMENTS, OR THAT ANY SERVICE OFFERED BY US WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF ANY SERVICE OFFERED BY US OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH ANY SERVICE OFFERED BY US. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF ANY SERVICE OFFERED BY US IS AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. WE DO NOT MAKE ANY WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH US OR FROM ANY SERVICE OFFERED BY US OR ANY TRANSACTIONS ENTERED INTO BY USE OF OR THROUGH ANY SERVICE OFFERED BY US. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US, OR THROUGH ANY SERVICE OFFERED BY US, SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
Intended For Users that are Residents of North America and are Over 18
License and Site Use